CQC Maternity Survey results show positive improvement at King’s

12 February 2024 - The Care Quality Commission has released the results of its 2023 Maternity Survey.

The Care Quality Commission (CQC) has released national results following a survey they conducted with women and expectant parents who had used maternity services across the country.

Over 350 people who had their baby at King’s College Hospital NHS Foundation Trust between 1-28 February 2023 took part in the CQC survey. The results showed that overall, the maternity services the Trust provides have improved since the 2022 survey.

The Trust also performed above the national average in a number of areas, and women and birthing people said that:

• They had appropriate advice and support when contacting a midwife or the hospital
• Their partners were involved as much as they wanted during labour and birth
• They were treated with kindness and compassion during labour and birth

King’s maternity staff also received the highest score possible when asked about a patient’s mental health post-birth.

Tracey Carter, Chief Nurse and Executive Director of Midwifery at King’s College Hospital, said of the results: “I’m pleased that the CQC survey results found that our maternity services are improving. Our maternity teams across the Trust have worked incredibly hard and it’s great to see their work recognised.

“However, as always, there is more we can do to improve the care we provide, and our focus now must be on making our services even better.”

You can read the full results here.