Our policies and procedures

The Trust has an extensive range of policies and procedures covering clinical and corporate activities. This includes the policies listed below:

• Conduct of business and the provision of services – related policies and procedures
• Complaints and other customer service policies and procedures
• Data Protection Policy
• Disciplinary Policy and Conduct Standards
• Health and safety policies
• Human resources policies including equality and diversity
• Patient Access Policy
• Patient Safety Incident Response Framework
• Privacy notice
• Standing Financial Instructions
• Standing Orders

All Trust polices undergo a process of ratification and review. To request a copy of one of the policies above, contact the Freedom of Information office.